Terms and Conditions

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Welcome to Carriage Care By using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before booking any service.

By booking a service with us (either online, by phone, or in person), you agree to:

• Provide accurate personal and vehicle information.
   
• Ensure your vehicle is accessible at the agreed time and location.
   
• Pay for all selected services as per the displayed rates.
   

• All services must be scheduled in advance.
   
• Appointments can be cancelled or rescheduled at least 24 hours before the scheduled time with no penalty.
   
• Cancellations made within 24 hours of the appointment may incur a cancellation fee.
   
• In case of a no-show, the full service fee may still be charged.
   

• All prices are displayed in INR and are subject to applicable taxes.
   
• Prices may vary based on vehicle size, condition, and location.
   
• We reserve the right to modify our pricing or packages at any time without prior notice.
   
• Payments can be made online, via UPI/card, or at the time of service (as applicable).
   

• Extra charges may apply for:
   
  • Extremely dirty or neglected vehicles
     
  • Pet hair removal
     
  • Mold, mildew, or biohazard cleaning
     
• Some services (like paint correction or ceramic coating) may require inspection or consultation before pricing is finalized.
   

• Remove all valuables and personal belongings from your vehicle before service.
   
• Inform us of any known issues with your vehicle that may affect service (e.g., faulty parts, leaks, sensitive electronics).
   
• For mobile detailing, ensure there is a safe and legal place for us to work (e.g., driveway or approved parking).
   

• We are not liable for:
   
  • Pre-existing damage or wear and tear
     
  • Items left in the vehicle
     
  • Damage resulting from environmental factors (sunlight, rust, etc.)
     
• Our team exercises great care, but we cannot guarantee removal of all stains, scratches, or odors.
   

• If you're not satisfied with our work, contact us within 24 hours of the service.
   
• We will make reasonable efforts to resolve your concerns, including re-cleaning or partial refunds (at our discretion).
   

• You agree not to misuse this website or submit false information.
   
• All content on this website is the property of [Your Business Name] and may not be copied or reused without permission.
   

We may update these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of our services implies acceptance.